For retail & e-commerce businesses

Slow replies lose ready buyers.

A customer asks about size, stock, delivery, or returns because they are close to buying. Chatify answers instantly, guides them to the right product, and helps move them from “just browsing” to checkout.

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Retail & E-commerce

Retail enquiries, handled across every channel

01 / 05
WhatsAppFashion boutique

Answer size and stock questions before buyers move on.

Customers often message when they are close to buying but need one final answer about size, colour, stock, or delivery. Chatify replies instantly and keeps them moving toward checkout.

Hana · Customer
Active now
Hi, is this dress available in size M?9:41
Yes, size M is available. Would you like to check colours, delivery options, or reserve it?9:41
Type a message…
Helps ready buyers take the next step
02 / 05
InstagramSkincare store

Turn product DMs into confident purchases.

Customers may reply to product posts or stories asking what suits their skin, budget, or concern. Chatify guides them to the right product before interest fades.

dewdrop.skin
Active now
Saw your serum post — is it good for oily skin?2:14
Yes, it can work for oily skin. Are you looking for oil control, acne care, brightening, or hydration?2:14
Type a message…
Guides customers to suitable products
03 / 05
MessengerElectronics shop

Handle specs, compatibility, and warranty questions automatically.

Electronics buyers often need quick clarification before purchasing. Chatify answers common questions and helps your team focus on more complex sales conversations.

Marcus Ong
Active now
Is this keyboard compatible with MacBook?11:02
Yes, it works with MacBook via Bluetooth. Would you like to check warranty, delivery, or other compatible models?11:02
Type a message…
Reduces repeated product questions
04 / 05
TelegramGift shop

Send pre-order updates and restock alerts.

For shops with launches, pre-orders, or limited stock, Chatify can help send updates, reminders, and simple order follow-ups.

Little Parcel Co.
Active now
Restock alert: The personalised gift box is back in stock today. Reply 1 to view options or 2 to ask about delivery.8:05
18:05
Here are the available options: mini box, classic box, and premium box.8:05
Type a message…
Keeps customers updated and ready to buy
05 / 05
Website chatOnline store

Guide website visitors from browsing to checkout.

Visitors may hesitate because of delivery fees, returns, sizing, or product choice. Chatify answers key questions while they are still on your site.

Chatify Assistant
Active now
What if the size doesn’t fit?now
You can request an exchange within 7 days if the item is unused and in original condition. Would you like help choosing the right size?now
Type your message…
Reduces hesitation before checkout

Your retail enquiry reality check

Customers usually ask questions when they are close to buying. Slow replies can turn ready buyers into abandoned carts, lost DMs, or someone else’s sale.

Before Chatify

Ready buyers hesitate and leave

  • Repeated questions about size, stock, delivery, returns, and prices
  • Product DMs get missed during busy periods
  • Customers abandon carts while waiting for answers
  • Restock, promo, and follow-up messages are hard to manage manually
After Chatify

Questions move buyers to checkout

  • Instantly answers product, stock, delivery, and return questions
  • Guides customers to the right size, item, or product option
  • Captures interested buyers from social DMs and website chat
  • Sends restock alerts, reminders, and follow-ups automatically
Ready when you are

One assistant for every buyer, on every channel.

Set up in days, not months. From S$348 setup and S$20/month.